Updated February 11th, 2025
These Terms of Service (“Terms”) apply to your use of the publishing assistance software (“Software”) and corresponding software (collectively the “Software” or “Application”) available to you at Publishing.com.
These Terms form an Agreement between You (“User”) and Publishing.com. Publishing.com is owned and operated by Publishing.com, a Texas limited liability company located at 5900 Balcones Drive Suite 10763, Austin, TX 78731, legal@publishing.com (hereinafter “We” or “Publishing.com”).
At Publishing.com, we are committed to providing powerful software tools, training, and proven strategies to help you succeed in self-publishing. However, your success ultimately depends on your commitment and effort. Our software simplifies the publishing process but does not guarantee success—that part is up to you.
We have designed our software to streamline your publishing journey, but the quality of your results will be determined by how you engage with our resources and follow our publishing process:
✅ Fully engage with our courses, training, and coaching—These materials are built to help you succeed, and the most successful publishers take full advantage of them.
✅ Use our software as intended—Our tools help create high-quality content, but they are not designed for mass-producing low-quality content or bypassing best practices.
✅ Take responsibility for your outcomes—The manuscripts and other generation tools are based on your inputs, creativity, and effort. We do not promise that your books will be bestsellers, but we do provide the tools and knowledge to give you the best chance at success. However, you must review any content generated by our platform review, edit, and modify it before publishing.
🚫 Follow all applicable laws and third-party policies—You must comply with local and national laws and the content policies of platforms like Amazon.
🚫 Do not generate content that violates legal or ethical standards—Publishing.com.com does not support plagiarism, spam, illegal content, or works that violate third-party distribution policies.
🚫 Respect fair usage policies—Excessive use or automated generations is not the intended use of our platform and will be restricted.
✅ Your books, your responsibility—You own your publishing journey. The software assists you but does not replace your role in editing, refining, and ensuring quality.
✅ We trust our users—Publishing.com provides flexibility in creating and using your content, but it is your responsibility to uphold quality standards and ethical publishing practices.
At Publishing.com, we are dedicated to helping you reach your goals. Our team has worked with thousands of students, coaches, and publishers to refine our software and educational content. We provide:
✔️ Cutting-edge publishing tools to streamline book creation.
✔️ Comprehensive courses and coaching to guide you every step of the way.
✔️ A supportive community to help you stay motivated and lend a helping hand if you need it!
While we cannot guarantee individual success, we can guarantee that our software is built with the expertise and resources to give you every possible advantage.
The following Terms of Service explain additional rules, limitations, and fair usage policies to ensure a level playing field for all users. By using Publishing.com, you agree to uphold these responsibilities and adhere to our policies:
Account Registration
Account use
The software is for the registered Users only.
What You May Do: You may use the software to create content generated by our software based on your subscription plan, including topics, research, outlines, descriptions, and manuscripts (“Generated Content”). Specifically, You may;
What You May Not Do: You may not use the software for any illegal, harmful, or abusive activity. For example, You may not:
Intellectual Property Ownership
Publishing.com, its affiliates, and licensors are the exclusive owners of the Software, and Application and all intellectual property rights embodied therein, including all copyrights, trademarks, proprietary software elements, patentable software elements, as well as any and all original works on our website through which the software are provided, including but not limited to website design, layout, photographs, questionnaires, forms, drop-down menu options, graphics, words, content, information, documents, data, our logo, artwork, color scheme, branding and/or placement of same on the website, to the extent protectable, and any and all other information accessible on the website through which the software are accessible, all of which constitutes proprietary information. United States copyright laws and international treaty provisions protect the website's Software, Applications, and original works. This Agreement provides only a limited-use, non-transferable, revocable license and no intellectual property ownership.
Publishing.com undertakes its utmost effort to ensure that the Content provided in connection with this software does not infringe any third-party rights. However, it may not always be possible to achieve such a result. If You become aware of an infringement or any alleged violation of third-party rights, You agree to report all third-party complaints related to the software or Generated Content to Publishing.com without prejudice to the enforcement of rights You may have concerning the third party.
Failure to comply with the intellectual property ownership terms outlined in this Agreement may result in the immediate termination of your access to the Software at Publishing.com’s sole discretion. Unauthorized use, reproduction, distribution, modification, or creation of derivative works based on Publishing.com’s proprietary content, software, trademarks, or other intellectual property may also result in legal action, including but not limited to claims for damages, injunctive relief and any other remedies available under applicable law.
Content
You may provide User Content to the software and receive Generated Content from the Software based on the User Content. User Content and Generated Content are collectively “Content.” You are responsible for Content, including ensuring it does not infringe third-party rights or violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide User Content to our software.
You grant Publishing.com a non-exclusive, fully paid-up, and royalty-free license to use and process any Content for operating, maintaining, developing, and improving the software.
To the extent permitted by applicable law, You waive any moral rights you may have in connection with User Content.
Publishing.com does not guarantee privacy regarding User and/or Generated Content within the platform.
Publishing.com reserves the right, but has no obligation, to monitor content generation to ensure quality and that the User is using the software consistent with these Terms. In connection with this right, Publishing.com may access the User's Account. However, this does not override any applicable data protection laws. If content moderation requires access to your account, such access will be exercised only as necessary and in compliance with applicable laws.
Due to the nature of the software and artificial intelligence generally, Generated Content may not be unique, and other users may receive similar Generated Content from the software.
Liability for User Content and Generated Content
Users are solely responsible for any User Content they upload, post, share, or provide through the software and utilize in connection with the software. Users acknowledge that publishing.com has no obligation to filter or moderate User Content or Generated Content.
Publishing.com may, at its discretion, remove, delete, or block access to Content and, without prior notice, deny you access to the Software:
Access to External Resources
From time to time, Users may have access to external resources provided by third parties in connection with the software, including but not limited to third-party links, other software not affiliated with Publishing.com or other third-party software that User may find beneficial. Users acknowledge and accept that Publishing.com has no control over such resources and is providing such external resources as an option for Users to research and independently decide on. Publishing.com is not responsible for any third-party content and availability, as well as any data privacy policies or other policies of the third-party resources provided.
At Publishing.com, we are committed to providing all subscribers with the best possible experience by ensuring fair and reliable access to our AI generation tools and other platform software.
We offer four distinct subscription plans:
While some plans offer unlimited credits, Publishing.com reserves the right to monitor usage and impose temporary throttling or daily limits if a user’s activity negatively impacts the system or does not follow our training in producing high-quality content. We have imposed some of the following limits to ensure quality in all content produced by our platform; excessive use of our platform will result in poor quality content not supported by Publishing.com.
To ensure fair and efficient use of our platform, Publishing.com monitors user activity and may throttle, limit, or suspend access under certain conditions, including but not limited to:
These conditions are not exhaustive, and Publishing.com may update or expand these limitations as needed to prevent misuse and maintain platform integrity.
Publishing.com reserves the right to take appropriate action, including throttling, temporary suspension, or permanent restriction, depending on the severity of the violation.
You may terminate your account at any time by:
For accounts terminated due to excessive usage, policy violations, or abuse, Publishing.com reserves the right to deny future access to its software.
At Publishing.com, we stand behind the quality and value of our software. When you purchase a Lite, Lite+, or Pro Plan, you may have a set amount of credits to generate manuscripts of 30,000 words and other outputs. We want you to be satisfied with your experience, so we offer eligible users a Happiness Guarantee.
We encourage all users to engage with our courses, training, and coaching for the best results. If you need assistance, our support team is here to help. However, this guarantee is intended for genuine dissatisfaction—not as a way to repeatedly request refunds without following our educational content.
Limitation of Liability
NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE TWO (2) MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.
PUBLISHING.COM'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THIS SECTION.
Australian Users
Limitation of liability
Nothing in these Terms excludes, restricts, or modifies any guarantee, condition, warranty, right or remedy that the User may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms of Use, is limited, at Publishing.com's sole discretion, to the re-performance of the software or the payment of the cost of having the software supplied again.
Disclaimer of Warranties
This Application and the software are provided strictly on an “as is” and “as available” basis. Use of the Service is at the Users' own risk. To the maximum extent permitted by applicable law, Publishing.com expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by the User from Publishing.com or through the Service will create any warranty not expressly stated herein.
Without limiting the foregoing, Publishing.com, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the software and/or software is accurate, reliable, or correct; that the software will meet Users' requirements; that the software will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the software are free of viruses or other harmful components. Any Content downloaded or otherwise obtained through the use of the software is downloaded at Users' own risk and Users shall be solely responsible for any damage to User's computer system or mobile device or loss of data that results from such download or Users' use of the software.
Publishing.com does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and Publishing.com shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or software.
The software may become inaccessible or not function properly with the User's web browser, mobile device, and/or operating system.
The disclaimers and exclusions under this Agreement shall not apply to the extent applicable law prohibits.
Indemnification
You agree, to the extent permitted by law, to defend, fully indemnify and hold Publishing.com and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all causes of action, claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising out of or relating to Your use of the software and Content or any violation of these Terms.
No Waiver
Publishing.com's failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.
Service Interruption
To ensure the best possible service level, Publishing.com reserves the right to interrupt the software for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, Publishing.com may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, Publishing.com will cooperate with Users to enable them to withdraw Personal Data, Content or information and will respect Users' rights relating to continued Content use.
Additionally, the Service might not be available due to reasons outside Publishing.com's reasonable control, such as “force majeure” events (infrastructural breakdowns or blackouts etc.).
Privacy policy
To learn more about the use of their Personal Data, Users may refer to the privacy policy, found HERE.
Changes to these Terms
Publishing.com reserves the right to amend or otherwise modify these Terms at any time. In such cases, publishing.com will inform the User of any material new changes by email or through an in-product notification.
Assignment of contract
You may not assign or transfer any rights or obligations under these Terms, and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in the interest of any business associated with our software.
Contacts
All communications relating to the use of the software must be sent to:
Publishing.com
5900 Balcones Drive Suite 10763
Austin, TX 7873
Severability
Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
EU Users
Should any provision of these Terms be void, invalid, or unenforceable, the parties shall do their best to find an amicable agreement on valid and enforceable provisions, thereby substituting the void, invalid, or unenforceable parts.
If this is not done, the void, invalid, or unenforceable provisions shall be replaced by the applicable statutory provisions if permitted or stated under the applicable law.
Without prejudice to the above, the nullity, invalidity, or impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement unless the severed provisions are essential to the Agreement or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.
Governing law
These Terms are governed by the law of the state of Texas, without regard to conflict of laws principles and regardless of the User's location.
Prevalence of National Law
If the law of the country that the User is located in provides for a higher applicable consumer protection standard, such higher standards shall prevail.
Exception for Consumers in Brazil
Brazilian law will apply if the User qualifies as a Consumer in Brazil and the product and/or service is commercialized in Brazil.
Dispute Resolution
You agree to resolve any claim or controversy arising out of or relating to these Terms of Service by Arbitration and/or a suitable Alternative Dispute Resolution in Austin, Texas, regardless of your location, and agree to be bound by the decision(s) of the selected Arbitrator. You also agree to participate in good faith in the process, with failure to do so creating Our right to pursue any other available legal remedies, including but not limited to alternate forms of dispute resolution or litigation. If this arbitration provision is held unenforceable, it shall not render the entire agreement unenforceable, and this provision shall be considered severed from the rest of this Agreement.
Should an Arbitrator determine any portion of these Terms of Service is invalid or otherwise unenforceable, you agree all remaining portions of these Terms of Service shall remain valid and unaffected by the removal of any portion of these Terms of Service.
Class and Jury Trial Waivers.
You and Publishing.com agree that any and all disputes must be brought individually. They may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate any request for public injunctive relief in court after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Publishing.com knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.
Exception for Consumers in Europe
The above provisions on Class and Jury Trial Waivers do not apply to Users who qualify as European Consumers or to Consumers based in the United Kingdom, Switzerland, Norway, or Iceland.
Eligibility for a Refund: If you have not utilized the tool excessively or published any content generated by our platform, you are eligible for a refund within the first three business days of your purchase if you are dissatisfied with our software. You can request a refund if our software or software falls short of your expectations during this initial period. For any Clients who have received a free manuscript credit with any special or promotional offer and have already used that credit, Publishing.com reserves the right to refuse the three-day right to cancel the transaction.
Process for Requesting a Refund: To begin the refund process, please contact our support team at support@publishing.com, providing details of your purchase and a description of why the software did not meet your expectations. We are dedicated to handling refund requests swiftly and will process your refund promptly upon confirmation of your claim.
Entire Agreement
These Terms constitute the entire Agreement between Users and Publishing.com regarding the subject matter hereof and supersede all other communications, including but not limited to all prior agreements, between the parties regarding such subject matter.
