Building trust through transparency
Transparency in data usage and AI operations is fundamental to our approach. Because your trust is something that must be constantly earned, we regularly test our AI systems to ensure they operate to the highest standards of integrity and accountability.
Data centers
All our data is stored in secure data centers with strict adherence to regulations for data protection and privacy.
Promoting objectivity in AI
Publishing.ai leverages multiple language models (LLMs) in its unique approach as a publisher-specific content assistant. Even with this diversity, because LLMs are trained on human content, biases can emerge. We actively work to identify and mitigate these biases to ensure fair and accurate outputs, while further urging all customers to edit and personalize their content.
- Hiring Practices: We have policies for hiring diverse teams across divisions to bring varied perspectives to our development process
- Content Filters: We use filters to minimize harmful or hateful language in outputs, striving for safe and inclusive content
- Customer Education: As an education-first company, we prioritize educating users about AI biases and provide guidelines for reviewing and editing AI-generated content
Privacy
Commitment to privacy is essential to what we do, especially in the self-publishing industry. We implement rigorous data encryption and storage policies to protect customer data.
- Intellectual property and your data: Information and data you enter into Publishing.AI is NOT used to train our AI systems.
Our protocols make it impossible for one customer’s content to be used to help make another person’s books.
- Ownership: Publishing.ai and Publishing.com do NOT retain ownership of any outputs generated for users.
How we use AI ourselves
As publishers and as a company, we use AI responsibly to ensure transparency, accountability and quality. AI assists in content creation but cannot fully automate the process. We review the content AI helps generate for our uses to maintain quality and originality.
Our take
By itself, AI is kind of like a 2 year old with an unlimited vocabulary, but no clue how to string multiple thoughts together. It needs your guidance. And yet, AI can be a great tool to boost your creativity and productivity. By tackling tedious tasks, it gives you more time and energy for inspiration. By spinning out multiple variations of an idea, it can help you find new approaches to projects, quickly.But like most 2-year-olds, AI isn’t always great at producing coherent and appropriate content. That’s where both you and our software come in. Publishing.ai makes sure the AI is properly trained to create useful and appropriate content, specifically for self-publishers. This makes getting the most out of this technology much, much easier. Just be careful what you feed it, and always monitor what comes out the other end!
Questions?
Contact our support team at support@publishing.com.
